Information We Collect
When you use our website or request HVAC services, we may collect the following information:
- Contact information: Name, email address, phone number, and mailing address
- Service details: ZIP code, property type, and details about your HVAC needs
- Form submissions: Information you provide through our contact forms, quote requests, and scheduling tools
- Usage data: Browser type, IP address, pages visited, and time spent on our site
How We Use Your Information
We use the information we collect to:
- Provide, schedule, and deliver HVAC services you request
- Respond to your inquiries and service requests
- Send appointment confirmations and service reminders
- Send promotional offers and seasonal maintenance reminders (with your consent)
- Improve our website, services, and customer experience
- Comply with legal obligations
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
- Marketing cookies: Used to deliver relevant advertisements and track campaign performance
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
Third-Party Services
We may share your information with trusted third parties who assist us in operating our business:
- Payment processors: To securely process service payments
- Scheduling software: To manage appointments and service dispatch
- Email service providers: To send transactional and promotional communications
- Analytics providers: To analyze website traffic and usage patterns
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, contact us using the information below.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us: